Privacy Policy
As Celeste Royal, we value the privacy of our users and show great sensitivity to the protection of personal data. This Privacy Policy applies to users who visit our website and benefit from our services.
Collected Personal Data
In order to provide the services offered through our website, the following personal data may be collected:
- First name, last name
- Phone number
- Email address
- Reservation details (date, time, location, etc.)
- IP address and website usage information
Purpose of Use of Personal Data
The collected personal data is processed for the following purposes:
- Managing reservation and service processes,
- Communicating with customers,
- Carrying out payment and invoicing transactions,
- Fulfilling legal obligations,
- Improving service quality
in accordance with the Turkish Personal Data Protection Law No. 6698 (KVKK).
Payment Security
Payment transactions carried out through our website are processed securely via the iyzico infrastructure. Credit card and debit card information is not recorded, stored, or viewed by our company.
Sharing of Personal Data
Your personal data:
- Is not shared with third parties except for legal obligations,
- May be shared on a limited basis only with business partners and payment institutions necessary for the performance of the service,
- May be shared with authorized public institutions and organizations in accordance with applicable legislation upon request.
Cookies
Cookies are used on our website to improve user experience. Cookies can be controlled or deleted at any time through your browser settings.
Retention Period of Personal Data
Personal data is retained for the period stipulated by relevant legislation or for as long as required by the purpose of processing, and is deleted or anonymized at the end of this period.
User Rights
Within the scope of KVKK, users have the right to:
- Learn whether their personal data is being processed,
- Request information if it has been processed,
- Request correction of incomplete or inaccurate data,
- Request deletion or destruction of personal data
Contact
For any questions or requests regarding this Privacy Policy and your personal data, you may contact us through the following channels:
Email: info@celesteroyal.com
Phone / WhatsApp: +90 5XX XXX XX XX
Our company reserves the right to make changes to this Privacy Policy whenever deemed necessary.